About us

About us

Get to know us, and why we love working with pets

Great care has been taken to create a facility that is practical, non-invasive, and convenient and a service to the community and residents in the area.   People can leave their animals in a safe, secure and clean facility where the animals are cared for and stimulated whilst their owners are at work or away from home.

If dogs are kept occupied and are having fun they are less likely to become a nuisance to the neighbours by barking and howling or developing other behaviour problems like biting humans or fighting with other dogs. Our facilities are SPCA approved.

Over 50 trees have been planted around the property to provide shade and to “green” the area. We have a Beekeeping programme on the property for the bees to pollinate the vegetables for our Coffee Shop and the surrounding plants on the property. 

Fluffs-n-Tufts is owned and run by Niki Elliott, who has over 30 years of experience working with dogs and cats. Niki is a qualified TTouch Practitioner Level 3 for Companion Animals, has completed a Diploma in Dog Behaviour and Aggression, and is a Member of The Pet Industries Federation in the UK., The British Professional Dog Groomers Association and The Pet Professional Guild  The Association for Force Free Pet Professionals in the USA. Niki also runs a number of Puppy and Adult dog training schools in the area, a grooming parlour and trains people to run their own Grooming Parlours and Dog Training Schools.  These courses are accredited by the British Dog Grooming Association and the Pet Industries Federation. The business looks to provide a valid educational skills programme enabling individuals to obtain . employment

The Manager's at Sangster Rd are Aphelele Mpongo who has a Bsc in Animal Husbandry and Anton Stoltenkamp, who is a qualified Dog Trainer. Both Managers are on site everyday. Aphelele and Anton are trained to deal with behaviour as well. John Elliott is in charge of building works and maintenance of the property.

The other Trainers are Nicky Lucka, Namasha Rao, Jeanette Mellor, Anton Stoltenkamp, Aphelele Mpongo, Megan Smith and Christie McCullough. 

The Kennel Hands are King and Tofuma.

The main office is at 33 Devonshire Ave where all the Bookings and Administration is handled by Lorna Kayton

Fluffs-n-Tufts has a community upliftment program, where we train community members to be able to run their own businesses in the fields of dog training, grooming, house sitting and animal care. This training allows these people to feel a sense of worth and to be able to create a sustainable income for themselves and their families.

The incredible woman who
started it all.

Niki ElliottNiki was born in England, but her parents immigrated to South Africa when she was 2 years old. The first part of her schooling was in South Africa, & at 12 years old she returned to England with her mother. 

Growing up in South Africa, she felt as free as a bird, never had shoes on or winter clothes. This was where her love of animals took root. Their house was always full of animals of every description from snakes to rats, birds, dogs, cats etc. Her father was an ex-army officer who was very involved in intelligence work during the 2nd World War, & never really accepted civilian life. He ruled with an iron rod - every person & animal stood to attention when he was around. It was during that time that Niki began to feel that there was a better way to treat both people & animals and started helping with the neighbours dogs to teach them how to “be good dogs”.

When she returned to England, they lived in a tiny flat & were not allowed any animals. As soon as she was old enough she went to stay in Italy. Here she encountered thousands of homeless stray cats roaming the streets of Italy & she adopted a couple of these cats. When it was time to return to England, smuggled the cats back on the train in a basket. She returned to South Africa at the age of 21, where she has lived ever since. She always wanted to be a Vet, but never had the finances to support herself through University. Her life has been spent learning new things; "Grow until you Go" has always been her motto, and teaching as many people as possible to do the same. 

She has had quite a number of different businesses from Squash teacher to African hairdressing, to catering, to owning a food shop as well as helping her husband in his construction company. She worked for 2 years in the TTouch office with Eugenie Chopin, & it was there she learn’t about & became addicted to TTouch. 
Niki qualified as a TTouch Practitioner Level 1 in 2003 and went on to qualify as a Level 2 Practitioner in 2005 and Level 3 in 2017.

In December 2003 she qualified to give Puppy Socialization classes and went on to incorporate clicker into all these classes after qualifying as a clicker Instructor in March 2004. In December 2005 Niki qualified as an Obedience Instructor through MacKanine. In September 2016 Niki qualified with Compass Education UK as a Dog Aggression Behaviourist.

Together with Kay Aitcheson the Puppies In Balance training school was started and they built this from just one puppy class per week to doing 10 classes a week, some of which include Adult classes in Obedience, Agility and Heel Work to Music. In January 2006 Niki qualified as a Kitten trainer and Practitioner. She consults with clients at their homes as well as at her practice in Bryanston. 

Niki is one of the co-presenters of the different courses offered through Bodies In Balance and has a passion to create work opportunities for as many handicapped and underprivileged people as possible in the animal and catering fields. She has been a guest speaker on radio and television programs. Niki has written articles on TTouch, training and behaviour for Cats Life, Animal Talk, Dog Directory and several breed clubs as well as presenting TTouch workshops to Veterinary Nurses at Onderstepoort and assisting with training at the Police Dog Unit at Roodeplaat in Pretoria. 

Niki moved on to establish Fluffs-n-Tufts in 2011. Fluffs-n-Tufts has grown from a few daycare pups on her home property to the business it is today. Fluffs-n-Tufts now has 3 venues in the Bryanston area for Doggie day care and boarding as well as 2 venues for the Cattery. She moved into the world of grooming in 2011 and now has a grooming salon with 6 fully qualified groomers. The FnT Coffeehouse on the kennel property is the latest venture. The Coffeehouse was opened in 2017 and Niki is able to channel her catering experience into a great place for folk to come and sit with their dogs, have a walk or simply relax whilst waiting for their dog in grooming. 

Niki lives with her husband,  3 cats and 7 dogs – 3 of which stay at the Sangster Rd property where they have very important jobs to perform every day!

We are proudly lead by our
mission and vision

Our mission is to bring about change in the Companion Animal World, teaching and educating people to treat all animals with respect and kindness and compassion using punishment free , positive reinforcement methods. To establish a deeper rapport between humans and animals through increased understanding and more effective communication. 

To assist the community with an upliftment program , providing valid educational skills, to allow community members to run their own businesses in the fields of dog training, grooming, house sitting and animal care.  To feel a sense of self-worth and create a sustainable income for themselves and their families.